delivery information

Your order should arrive within 7 – 10 days where products are in stock.

We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries or breach of our obligations, if the delay or breach is due to weather conditions, civil commotion, riots, strikes, malicious damage, fire, legislation, failure of ISP or telecommunications provider or other cause beyond our reasonable control. This does not affect your statutory rights.

For overseas deliveries, or those to the Highlands and Islands, please call our customer services team for full charge details on 0151 282 4795 or email here sales@alderheycharity.com.

Where applicable, specific delivery information will be included in the product description.

A postage and packing fee is not applicable for donations or the purchase of alternative items dispatched in lieu of items no longer in stock.